Kaizen UCD is a small user experience setup with BIG agency ideas

My focus is on User Experience

I can work in any part of a project phase

I am a Lead / Senior level (Strategic) user experience consultant (with 19+ years of experience) with a genuine passion and drive to creating great (multi-channel) experiences across web, products and services, whether in the digital or branching into the physical space.

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I have worked with a range of clients offering a wide option of user experience methodologies to help articulate, create and/or evaluate concepts and solutions. 

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How I work

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Depending on projects, I can work in phases to fit project requirements at the start, middle or towards the end of a project.  Whether that is carrying out requirements gathering, creating user journeys, personas, creating wireframes, carrying out usability testing, helping evaluate a service/product, to working with visual designers, to a build team, (outsourced or in house) to ensure that the user experience is kept throughout the design and build stage.

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I have a personal interest in people, psychology, the human mind, and technology! Another reason why I love what I do

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• Full website redesigns

• eCommerce sites (fashion, telecoms & retail) 

• Software applications

• Prototyping

• Interactive wireframes

• Static wireframes, etc.

• Ethnographic research

• UX Strategy

• Desktop, Tablet and Mobile UX

• Banking Applications - B2B & B2C

• Campaign microsites

• Social Media Intergration

• Stakeholder/client workshops

Work I have carried out include:

Then lead UX into design and build

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