UX METHODS

Information architecture
Information architecture

Design of an email newsletter

UX of information and design layout
UX of information and design layout

Design and layout of a cookbook. User Experience can also inform the layout of information on other mediums such as print.

Website design - level 1
Website design - level 1

Design and UX of a concept TV channel

Information architecture
Information architecture

Design of an email newsletter

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I love to understand users and their needs, this includes both consumers and businesses.  I do this through utilising a range of user experience and strategy methodologies outlined below.  I can offer 
many different solutions, therefore to find out more please get in touch and we can discuss your business
and consumer requirements.

 

*please note: due to client confidentially the images illustrating the different phases have been edited to hide/distort content. 

Areas covered include:

Agile
Business Requirements
Card Sorting / Tree Testing
Contextual Studies
Ethnography
Experience Design
Focus Groups
Functional Specifications
Information Architecture
Interface Strategy
Personas
Road-mapping
Scamping / Sketching
Service Design
Software Applications
Usability
User Centred Design
User Flows
User Journeys
User Research
User Testing
UX / UI Design
Wireframes (static/interactive prototypes)
Workshops
  Requirements 
 Gathering*  
 Scamping / 
 Sketching concepts 
 
 Usability Testing  
 

My focus is on User Experience

Work carried out in the following Industries: 

  • Ethnographic research
  • UX Strategy
  • Desktop, Tablet and Mobile UX
  • Banking Applications - B2B & B2C
  • Campaign microsites
  • Social Media Intergration
  • Stakeholder/client workshops
 
User Testing
User Testing

User testing could help to further refine the solution, or give further insights into anything that may have been missed during wireframing stage. We would test how the target market would use the website/interface and if they can do the basic interactions which we want them to be able to do, to whatever else we want to find out.

User Testing
User Testing

User testing could help to further refine the solution, or give further insights into anything that may have been missed during wireframing stage. We would test how the target market would use the website/interface and if they can do the basic interactions which we want them to be able to do, to whatever else we want to find out.

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Usability testing

 

I have planned and conducted over 250 usability tests for different clients/industries. 

 

Usability testing allows us to test the idea in concept stage to evaluate how the intended target market reacts to the idea/solution. 

 

I have always found this to be invaluable

as even slight interaction changes can make

a difference to the end solution.

 

I have a good relationship with a couple

of London based usability labs that I do use when I need to conduct usability testing.

Functional Specification example 1
Functional Specification example 1

We can add functional specification notes to the interactive (and static) wireframes. This helps for when the 'build' is being conducted by a different team (whether in house or abroad) to articulate the desired interaction requirements.

Functional Specification example 1
Functional Specification example 1

We can add functional specification notes to the interactive (and static) wireframes. This helps for when the 'build' is being conducted by a different team (whether in house or abroad) to articulate the desired interaction requirements.

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#7

Functional Specification

 

Once the wireframes are completed and

the changes have been agreed, the functional specification of the wireframes can commence (and if required design

can commence too). 

 

This document helps a web development company / team / individual web
developer give a more accurate build cost, or forms the instructions behind the build requirements. 

 

Building a website can be costly and if the requirements are captured before build (through wireframes) then the cost can be kept minimum and accurate, saving on re-coding/building costs.

 Functional
 Specification 
 
  • LinkedIn Classic
  • Twitter Classic

  Registered company in UK & Wales.   © 2008 - 2020 by Kaizen UCD Limited. All rights reserved.

 User Journeys 
 & Personas* 
 

 

  • Full website redesigns
  • eCommerce sites (fashion, telecoms & retail) 
  • Software applications
  • Prototyping
  • Interactive wireframes
  • Static wireframes, etc.
 Wireframes / 
 Prototyping  
 

One of the first User Experience Consultants I am masters qualified in Design Innovation & Strategy, and hold a first class honours degree in Industrial Design Product. 

How I work

Depending on projects, I can work in phases to fit project requirements at the start, middle or towards the end of a project.  Whether that is carrying out requirements gathering, creating user journeys, personas, creating wireframes, carrying out usability testing, helping evaluate a service/product, to working with visual designers, to a build team, (outsourced or in house) to ensure that the user experience is kept throughout the design and build stage.

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Prototyping/ Wireframes


Wireframes can be either static or interactive.  This means that basic interaction would be working which allows the client to see how the functionality of the site is expected to work. 

 

Static wireframes are fully annotated as to depict the expected funtionality. 

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Design direction

 

I can also take forward the wireframes in to an initial visual design phase to articulate the visual design of the website/interface.

 

I have also used information architecture in the design and layout for other mediums such as books for print. 

 

User Experience can fall under other areas and is not just about the online world. 

 

Where ever users are interacting with information ux can play a strong role in creating the right experience.

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Build & Development

 

Once the wireframes are created, the design direction agreed (ideally with functional specification documents) then the build can commence. 

 

I tend to work with either the inhouse build team or the client's choice of developers.  I have worked with both off shore developers as well as those based in the same location as me.